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Return & Exchange Policy
Thank you for shopping with us! We want you to love your new apparel. Because our items are shipped directly from our fulfillment partners to offer you the best prices, please carefully review our policy regarding returns, exchanges, and sizing issues.
1. Overview & Final Sale Policy
Due to the logistics of international shipping, we do not accept physical returns or offer direct exchanges for items that were ordered in the incorrect size, or for general customer remorse (e.g., if you changed your mind or don't like how the item fits).
Check the Size Chart: We provide detailed sizing charts on every product page.
Please measure carefully before placing your order to ensure the correct fit.
2. Damaged, Defective, or Incorrect Items
We take quality control very seriously. If you receive an item that is damaged, defective, or if you received the wrong item (incorrect size or color sent by our mistake), we are here to make it right!
Timeframe: You must contact us within [e.g., 7 days] of receiving your package.
Proof Required: Please email us at attusamant08@gmail.com
with your order number.
Clear photos or a short video showing the damage, defect, or wrong item.
A photo of the shipping label and packaging it arrived in.
Resolution: Once verified, we will issue a free replacement or a full/partial refund. You will not be required to ship the item back to us.
3. Sizing Issues / Exchanges
Because return shipping costs back to our international fulfillment centers are often higher than the value of the clothing itself, we cannot accept returns for wrong sizes.
4. Lost or Undelivered Packages
If your tracking information shows that your package was delivered, but you did not receive it, or if it has been lost in transit:
Please check with your local postal carrier or neighbors first.
Contact us within 30 days] of the shipping date, and we will open an investigation with our logistics provider to resend your order or issue a refund if deemed lost.